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Class Information for Crucial Conversations


Crucial Conversations is a course that teaches skills for creating alignment and agreement by fostering open dialogue around high-stakes, emotional, or risky topics--at all levels of your organization. By learning how to speak and be heard (and encouraging others to do the same), you'll begin to surface the best ideas, make the highest-quality decisions, and then act on your decisions with unity and commitment.

Contact Hours

15 Contact Hours Must attend all sessions on both days in order to receive contact hours.

Special Comments

If you have registered for this class and are unable to attend, please email Tammy Moore and notify your supervisor. Thank you.

Target Audience

All full-time or part-time CLINICAL CENTER NURSING DEPARTMENT GOVERNMENT employees including Department Leadership, Clinical Managers, Clinical Educators, CCND Shared Governance Chairs and Chair-Elects, AOs, RSAs, PS, CRNs, PCT/BHTs

Course Objectives

Crucial Conversations teaches participants how to a.) speak persuasively not abrasively, b.) foster team work and better decision making, c.) build acceptance rather than resistance, d.) resolve individual and group disagreements



Sessions Open for Registration

Code Title Type Schedule Coordinator Status Open Slots Sign Up!  
CC4 October 5 - 6, 2020 In-person 10/05/20 - 10/06/20
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Paul Wong Registration Open until
10/01/2020 08:38 AM
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  Categories: Crucial Conversations